Refund and Returns Policy

All perfume decants and fragrance samples are final sale. Due to the nature of fragrance products and hygiene considerations, we do not accept returns or exchanges on opened, used, or tested perfume decants.

 

If your order arrives damaged, leaking, defective, or you receive the wrong fragrance, please contact us within 48 hours of delivery.

 

Please provide:

– Your order number

– Photos of the product and packaging

– A brief description of the issue

 

After reviewing the issue, My Luxury Scent may provide a replacement or refund when appropriate.

 

Unopened products may be eligible for a return or exchange only if specifically approved by My Luxury Scent before the item is shipped back. The product must be unused, unopened, and in its original packaging.

You may return any unopened merchandise in its original condition within 14 days of receiving your order. 

 

Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

 

We do not offer refunds or exchanges because a customer does not like the fragrance, the fragrance smells different on their skin, or they simply changed their mind after purchase.

 

By purchasing a perfume decant or fragrance sample from My Luxury Scent , the customer acknowledges and agrees to this policy.

 

My Luxury Scent reserves the right to review and determine eligibility for refunds, replacements, or exchanges on a case-by-case basis.